At JenX (Jenefa Enterprises), we strive to ensure customer satisfaction by delivering high-quality products. This Refund Policy outlines the terms under which refunds, returns, and exchanges are processed.

1. Exchange Policy

We offer replacements in case of:

• Manufacturing defects

• Transit damage

Exchanges are subject to stock availability.

Exchange/ Replacements will be done within 5 to 7 business days

Incase, replacement is not available, approved refund will be credited to the orginal payment method within 5 to 7 business days

2. Order Cancellation

• Orders can be cancelled before dispatch only

• Once shipped, cancellation is not allowed

3. Contact for Replacement & Refunds

Contact us at:

Jenefa Enterprises
📍 102/5A/1, Ground Floor, Magen Business Centre
Near Geetha Matriculation School, Polpettai,
Tuticorin, Tamil Nadu - 628002
📧 info@jenefaenterprises.in
📞 +91 94422 33975

Important Note:

We do not offer any returns.