At JenX (Jenefa Enterprises), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Phone number

• Email address

• Shipping and billing address

b. Payment Information

• Payment details are processed securely via trusted payment gateways

• We do not store your card or banking details

2. How We Use Your Information

Your information is used for:

• Processing and fulfilling orders

• Providing customer support

• Sending order updates and notifications

• Improving our website and services

• Marketing and promotional communication (only with consent)

3. Sharing of Information

We do not sell or rent your personal data. We may share information only with:

• Logistics partners for delivery

• Payment gateways for secure transaction processing

• Legal authorities, if required by law

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience

• Analyse website traffic

• Remember user preferences

You can disable cookies through your browser settings if preferred.

5. Data Security

We implement appropriate security measures to protect your data, including:

• Secure servers and encryption protocols

• Restricted access to personal data

• Regular monitoring for vulnerabilities

However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal data

• Request correction of incorrect information

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing communications

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Retention of Data

We retain your data only as long as necessary for:

• Order processing

• Legal and accounting requirements

• Customer service support

9. Children’s Privacy

Our website is not intended for individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with updated effective dates.

11. Contact Us

For any privacy-related concerns, contact:

JenX (Jenefa Enterprises)
📍 102/5A/1, Ground Floor, Magen Business Centre
Near Geetha Matriculation School, Polpettai,
Tuticorin, Tamil Nadu - 628002
📧 info@jenefaenterprises.in
📞 +91 94422 33975

12. Consent

By using our website, you consent to the terms of this Privacy Policy.